Lender DetailsActivehours, Inc.
Short-Term LoansEarned Wage Access

Activehours, Inc.

Also known as: EarnIn

EarnIn is a financial app that offers earned wage access, allowing qualifying employees to access a portion of wages they have already earned but not yet been paid, before their official payday. The company operates on the idea that you should not have to wait for your pay cycle to access money you have already worked for.

EarnIn does not charge mandatory interest or fees on its advances. Instead, it allows users to leave an optional tip. The app also offers a feature called Lightning Speed that provides faster delivery of funds for a small fee. Because the advance amounts are often small, even a modest tip or fast-delivery fee can represent a meaningful cost relative to the amount advanced. Consumers should make their own calculation of what the total cost represents as a percentage of the advance.

EarnIn also offers a feature called Balance Shield, which monitors your checking account balance and can automatically send an advance if your balance drops below a set threshold. This can prevent overdraft fees but also requires the app to have ongoing access to your bank account data.

To use EarnIn, you generally need to be an employed worker with a regular pay schedule and direct deposit. The app connects to your bank account or employer time-tracking system to verify hours worked.

EarnIn is not a lender in the traditional sense, as it is accessing wages you have already earned rather than extending new credit. However, it is still a form of short-term advance that can become a habit. Explore whether your employer offers direct salary advance programs, which may have no fees at all, before relying on a third-party app. Read current terms carefully as features and fee structures can change.

Quick info

Category

Short-Term Loans

Trading names

EarnIn

Parent company

Not verified

Regulatory status

Not verified

Official websitehttps://www.earnin.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

⚠ Scam awareness

Fraudsters sometimes impersonate real debt collectors or lenders to trick people into making payments. Before paying or giving personal details to anyone claiming to be Activehours, Inc., verify their identity by calling the number on their official website — not the number they gave you. Request everything in writing. Report suspected scams to the FTC at reportfraud.ftc.gov and to the CFPB.

Why people search for this company

  • Loan terms and total cost questions
  • Rollovers and extension policies
  • State licensing and legitimacy checks
  • Complaint and refund options
  • Alternatives to high-cost borrowing

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is the total amount I will repay including all fees?
  2. What is the APR for this loan?
  3. What happens if I cannot repay on the due date?
  4. Are there any rollover or extension options and what do they cost?
  5. Is the company licensed in my state?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered addressNot verified

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Earned wage access; Balance Shield alerts

Additional notes

Access requires compatible employment and payroll setup. Subject to regulatory scrutiny regarding classification of the product. Not an emergency loan — only earned amounts can be accessed.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Activehours, Inc.?

Start with Activehours, Inc.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Activehours, Inc. regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Activehours, Inc.'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Activehours, Inc. has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Activehours, Inc. issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

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