Lender DetailsCustomers Bank
BankRegional Bank

Customers Bank

Also known as: Customers Bank

Customers Bank is a Pennsylvania-based bank headquartered in West Reading and a subsidiary of Customers Bancorp. It serves customers across the northeastern and southeastern United States with a digital-first banking approach combined with a modest branch presence.

For individual customers, Customers Bank commonly offers checking and savings accounts, home mortgages, personal loans, and commercial lending products. The bank has developed digital banking tools that allow customers to manage accounts and apply for products online.

For businesses, Customers Bank provides commercial loans, commercial real estate financing, business checking and savings, SBA lending, and treasury management. The bank serves small and medium-sized businesses and has been active in government-backed lending programmes.

Customers Bank gained broader attention through its participation in pandemic-era lending programmes including PPP loans. It has also developed a specialisation in digital-asset friendly banking for certain business clients, though this is subject to regulatory developments.

For home buyers, Customers Bank Mortgage offers conventional and other loan products. Personal loans are available for qualifying individual customers.

Customers Bank gained broader public attention through its participation in PPP lending during the pandemic period. The bank has also been active in digital-asset friendly banking services for certain business clients, though this area is subject to ongoing regulatory developments. Consumers and businesses should verify current product availability and terms.

Customers Bancorp is publicly traded and has developed a profile as a digitally forward community bank. The bank is active in SBA lending and commercial banking alongside its retail banking operations and serves customers across the northeastern and southeastern United States.

Customers Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Contact details

PhoneNot verified
EmailNot verified
Registered address701 Reading Avenue, West Reading, PA 19611

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyCustomers Bancorp, Inc.

About this company

Main products and services

Personal and business banking; mortgages; commercial loans; digital banking

Customer reviews and public sentiment

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Sources and verification

Source URLs

Date checked

2026-06-06

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Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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