Lender DetailsCommerce Bank
BankRegional Bank

Commerce Bank

Also known as: Commerce

Commerce Bank is a Midwest regional bank headquartered in Kansas City, Missouri, and a subsidiary of Commerce Bancshares. It has a long operating history in the region, tracing its roots back to the 19th century, and serves customers across Missouri, Kansas, Oklahoma, Colorado, and Illinois.

For individual customers, Commerce Bank commonly offers checking and savings accounts, credit cards, personal loans, home mortgages, auto loans, and home equity products. The bank serves both retail customers and businesses through its branch network and digital banking platforms.

Commerce Bank operates a mobile banking app that supports account management, bill payment, fund transfers, and mobile check deposit. Physical branches are available in its core Midwest markets for customers who prefer in-person service.

For businesses, Commerce provides business checking and savings, commercial loans, business credit cards, treasury management, and commercial real estate financing. The bank is active in middle-market commercial lending within its regional footprint.

For home buyers, Commerce Mortgage offers conventional and other loan products. Personal and auto loans are available for qualifying customers through branch and online channels.

Commerce Bank has a reputation as a stable, conservative Midwest institution. It is publicly traded through Commerce Bancshares and has maintained consistent operations over its long history.

Commerce Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and eligibility criteria vary by product and individual circumstances. Customers outside its core Midwest footprint should verify whether specific products are available in their location.

Quick info

Category

Bank

Trading names

Commerce

Parent company

Commerce Bancshares, Inc.

Regulatory status

FDIC-insured.

Official websitehttps://www.commercebank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address1000 Walnut Street, Kansas City, MO 64106

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyCommerce Bancshares, Inc.

About this company

Main products and services

Checking and savings; personal loans; mortgages; auto loans; business banking

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Commerce Bank?

Start with Commerce Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Commerce Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Commerce Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Commerce Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Commerce Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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