Also known as: Columbia Bank; Columbia Banking Group
Columbia Bank is a Pacific Northwest regional bank operating as part of Columbia Banking System, headquartered in Tacoma, Washington. Following its merger with Umpqua Bank in 2023, the combined institution became one of the largest banks based in the Pacific Northwest, serving customers across Washington, Oregon, Idaho, California, and Nevada.
For individual customers, Columbia Bank commonly offers checking and savings accounts, home mortgages, personal loans, and home equity products. The bank provides both in-branch service and digital banking through its mobile app and online platform.
For businesses, Columbia provides commercial loans, commercial real estate financing, business checking and savings, SBA lending, and treasury management. The bank serves businesses of various sizes across the Pacific Northwest and California.
For home buyers, Columbia Mortgage offers conventional and other loan products. Personal loans are available for qualifying individual customers.
Customers of Umpqua Bank who became Columbia Bank customers through the 2023 merger may notice product and platform changes as the integration is completed. Both brands continue to be visible in the market during the transition period.
Columbia Banking System is publicly traded and the combined Columbia Bank and Umpqua Bank entity is now one of the largest banks headquartered in the Pacific Northwest. Customers should be aware that brand names and digital platforms may continue to evolve as the integration of the two banks is completed.
Columbia Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.
Quick info
Bank
Columbia Bank; Columbia Banking Group
Columbia Banking System, Inc.
FDIC-insured.
2026-06-06
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Personal and business banking; commercial loans; mortgages
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Date checked
2026-06-06
How do I make a complaint about Columbia Bank?
Start with Columbia Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.
Is Columbia Bank regulated in the US?
Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.
How do I find Columbia Bank's official contact details?
Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.
What should I do if I think Columbia Bank has treated me unfairly?
Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.
Where can I get free help with a Columbia Bank issue?
Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.
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