Lender DetailsCleo AI Ltd
Short-Term LoansCash Advance App

Cleo AI Ltd

Also known as: Cleo; Cleo App

Cleo is a UK-founded financial technology app that offers AI-powered budgeting tools, cash advances, and a credit-building card to US consumers. It is not a bank. Cleo's cash advance and credit card features are available in the United States and are aimed at consumers who want help managing spending and occasional short-term liquidity.

Cleo's budgeting assistant uses a conversational interface to help users track their spending, set limits, and understand their financial habits. This feature is accessible on the basic free tier of the app. Cash advances, however, are only available to subscribers of Cleo Plus or Cleo Builder, which are paid subscription tiers. The monthly subscription cost is a real expense that should be factored into whether the app provides sufficient value for your needs.

The Cleo cash advance provides small interest-free amounts to qualifying subscribers before payday. Standard delivery is free; instant delivery requires an additional fee. As with all cash advance apps, the total cost of an advance depends on the subscription and any fees relative to the amount advanced.

Cleo also offers a credit-building Visa card through a partner bank. This card reports activity to the credit bureaus, which can help build your credit history. It operates on a secured model where you load funds before spending.

Before subscribing to any paid tier, compare Cleo against similar apps including Dave, Brigit, and Albert to determine which offers the best value for your specific situation. Cash advance apps are not suitable as long-term solutions for financial shortfalls. Review all current fee structures and terms directly with Cleo before signing up, as features and pricing can change.

Quick info

Category

Short-Term Loans

Trading names

Cleo; Cleo App

Parent company

Not verified

Regulatory status

Not verified

Official websitehttps://www.meetcleo.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

⚠ Scam awareness

Fraudsters sometimes impersonate real debt collectors or lenders to trick people into making payments. Before paying or giving personal details to anyone claiming to be Cleo AI Ltd, verify their identity by calling the number on their official website — not the number they gave you. Request everything in writing. Report suspected scams to the FTC at reportfraud.ftc.gov and to the CFPB.

Why people search for this company

  • Loan terms and total cost questions
  • Rollovers and extension policies
  • State licensing and legitimacy checks
  • Complaint and refund options
  • Alternatives to high-cost borrowing

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is the total amount I will repay including all fees?
  2. What is the APR for this loan?
  3. What happens if I cannot repay on the due date?
  4. Are there any rollover or extension options and what do they cost?
  5. Is the company licensed in my state?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered addressSan Francisco, CA

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

AI-powered budgeting; cash advance (Cleo Plus/Builder); credit-building card

Additional notes

Subscription fee required for cash advance access. Advances are subject to eligibility. Review all subscription terms before signing up.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Cleo AI Ltd?

Start with Cleo AI Ltd's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Cleo AI Ltd regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Cleo AI Ltd's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Cleo AI Ltd has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Cleo AI Ltd issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

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