Lender DetailsCity National Bank
BankRegional Bank

City National Bank

Also known as: City National; CNB

City National Bank is a California-based bank headquartered in Los Angeles and a subsidiary of Royal Bank of Canada. It is known for serving clients in the entertainment and media industries, as well as high-net-worth individuals, business owners, law firms, and professional services firms. The bank has offices in California, New York, Nevada, Georgia, Illinois, Tennessee, and other markets.

For individual customers, City National commonly offers personal checking and savings accounts, mortgages, personal loans, and private wealth management services. The bank positions itself toward an affluent and professional clientele, and many of its products are tailored to higher-income consumers and entrepreneurs rather than everyday retail banking customers.

For businesses, City National provides business checking and savings, commercial loans, commercial real estate financing, entertainment industry financing, treasury management, and SBA lending. Its expertise in entertainment and media financing is a distinctive feature of its commercial banking business.

City National Rochdale is the bank's registered investment advisory arm, offering asset management and investment services to high-net-worth clients. This is separate from standard deposit and lending services.

The bank operates a mobile and online banking platform for account management, bill payment, and transfers. Branch locations are available in its key markets.

City National Bank is a subsidiary of Royal Bank of Canada, which provides it with access to international banking resources, though its US banking operations remain under US regulatory oversight.

City National Bank is FDIC-insured and deposits are covered up to applicable limits. Products and services are generally oriented toward business and professional clients rather than the general consumer market.

Quick info

Category

Bank

Trading names

City National; CNB

Parent company

Royal Bank of Canada

Regulatory status

FDIC-insured.

Official websitehttps://www.cnb.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address555 South Flower Street, Los Angeles, CA 90071

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyRoyal Bank of Canada

About this company

Main products and services

Personal banking; business banking; mortgages; wealth management

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about City National Bank?

Start with City National Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is City National Bank regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find City National Bank's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think City National Bank has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a City National Bank issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

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