Also known as: Cadence Bank
Cadence Bank is a regional bank serving customers across the South and Texas, formed through the 2021 merger of Cadence Bank and BancorpSouth. The combined institution is headquartered in Tupelo, Mississippi, and operates across Mississippi, Alabama, Tennessee, Texas, Georgia, Florida, Arkansas, and other southern states.
For individual customers, Cadence Bank commonly offers checking and savings accounts, home mortgages, personal loans, and home equity products. The bank provides both in-branch service and digital banking through its mobile app and online platform.
For businesses, Cadence provides commercial loans, commercial real estate financing, business checking and savings, SBA lending, and treasury management. The bank serves businesses ranging from small local operations to larger commercial enterprises.
For home buyers, Cadence Mortgage offers conventional and other loan products. Personal loans are available for qualifying individual customers.
Cadence Bank is publicly traded and has built its current footprint through the merger of two established southern regional banks. Customers of either predecessor institution who transitioned to Cadence may find product and platform changes as the integration continues.
Cadence Bank is publicly traded and continues integrating the former Cadence and BancorpSouth operations. Customers of either predecessor bank may notice changes in products, platforms, and branch staffing as the integration matures. The bank's geographic footprint across the South and Texas makes it one of the larger regional banking options in those markets.
Cadence Bank is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.
Quick info
Bank
Cadence Bank
Cadence Bank (publicly traded)
FDIC-insured.
2026-06-06
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Personal and business banking; mortgages; commercial loans
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Date checked
2026-06-06
How do I make a complaint about Cadence Bank?
Start with Cadence Bank's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.
Is Cadence Bank regulated in the US?
Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.
How do I find Cadence Bank's official contact details?
Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.
What should I do if I think Cadence Bank has treated me unfairly?
Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.
Where can I get free help with a Cadence Bank issue?
Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.
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