Lender DetailsMarlette Holdings, Inc.
Personal Loans

Marlette Holdings, Inc.

Also known as: Best Egg; Best Egg Home Improvement

Best Egg is an online personal loan brand operated by Marlette Holdings, Inc. It offers unsecured personal loans and a secured home improvement loan product to consumers across a range of credit profiles. Best Egg loans can be used for debt consolidation, home improvement, medical expenses, major purchases, moving costs, and other personal financing needs.

The application process is online, and Best Egg offers pre-qualification with a soft credit pull that does not affect your credit score, allowing you to see estimated rates before you commit. A hard inquiry is made when you submit a full application. Best Egg charges an origination fee on its loans, which is taken from the loan proceeds before the funds are deposited. The effective amount you receive will be the loan amount minus this fee, so factor it into how much you choose to borrow.

Best Egg's secured home improvement loan uses a lien on your home to potentially offer larger loan amounts or lower rates than would be available on an unsecured basis. A secured loan means the lender has a legal claim against your property if the loan is not repaid. This is a more significant commitment than an unsecured loan, and borrowers should understand this before proceeding.

Rates and approval depend on your credit score, income, debt-to-income ratio, and other factors. Consumers with strong credit profiles will generally receive better offers. Compare Best Egg's rates and terms against quotes from banks, credit unions, and other online lenders before accepting any loan.

Best Egg loans are originated by Cross River Bank and Blue Ridge Bank, both FDIC-insured institutions. Review the full loan agreement including the APR, origination fee, and total repayment amount before signing.

Quick info

Category

Personal Loans

Trading names

Best Egg; Best Egg Home Improvement

Parent company

Not verified

Regulatory status

Loans originated by Cross River Bank or Blue Ridge Bank, both FDIC-insured.

Official websitehttps://www.bestegg.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Loan terms and interest rate questions
  • Early repayment and settlement queries
  • Hardship and payment deferral options
  • Credit reporting and dispute processes
  • Checking lender licensing and legitimacy

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address3 Mill Road, Wilmington, DE 19806

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusLoans originated by Cross River Bank or Blue Ridge Bank, both FDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyNot verified

About this company

Main products and services

Personal loans; home improvement loans

Additional notes

Origination fees may apply. Applicants should verify current terms.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Marlette Holdings, Inc.?

Start with Marlette Holdings, Inc.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Marlette Holdings, Inc. regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Marlette Holdings, Inc.'s official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Marlette Holdings, Inc. has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Marlette Holdings, Inc. issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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