Also known as: BankUnited
BankUnited is a regional bank headquartered in Miami Lakes, Florida, and a subsidiary of BankUnited, Inc. It serves customers primarily in Florida and the northeastern United States, with a particular emphasis on commercial banking, multifamily lending, and real estate finance.
For individual customers, BankUnited commonly offers personal checking and savings accounts, home mortgages, and personal loans. The bank's consumer banking operations are more concentrated in Florida, where it maintains a branch network.
For businesses, BankUnited provides commercial loans, commercial real estate financing, multifamily lending, business deposit accounts, and treasury management services. Commercial real estate and multifamily lending are recognised areas of the bank's lending activity.
BankUnited has expanded its northeastern presence in recent years, particularly in the New York market, focusing primarily on commercial and business clients rather than consumer retail customers.
For home buyers, BankUnited Mortgage offers conventional and other loan products primarily in its Florida markets. Business and commercial lending is available in both Florida and select northeastern markets.
BankUnited was refounded in 2010 after the prior institution failed and was acquired by investors. The refounded bank has built a commercial banking business with a meaningful presence in Florida and the Northeast, particularly in commercial real estate and multifamily lending. Its consumer retail banking is most active in Florida.
BankUnited is regulated by the Office of the Comptroller of the Currency and deposits are insured by the FDIC up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.
Quick info
Bank
BankUnited
BankUnited, Inc.
FDIC-insured. OCC-regulated.
2026-06-06
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Personal and business banking; commercial loans; multifamily lending
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Date checked
2026-06-06
How do I make a complaint about BankUnited, N.A.?
Start with BankUnited, N.A.'s internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.
Is BankUnited, N.A. regulated in the US?
Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.
How do I find BankUnited, N.A.'s official contact details?
Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.
What should I do if I think BankUnited, N.A. has treated me unfairly?
Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.
Where can I get free help with a BankUnited, N.A. issue?
Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.
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