Lender DetailsBank OZK
BankRegional Bank

Bank OZK

Also known as: Bank OZK

Bank OZK is a regional bank headquartered in Little Rock, Arkansas, publicly traded and operating across the southeastern and midwestern United States. It is particularly known for its commercial real estate lending business, which is a significant driver of its overall loan portfolio.

For individual customers, Bank OZK offers personal checking and savings accounts, home mortgages, personal loans, and deposit products. The bank has branches across Arkansas, Georgia, Florida, North Carolina, Texas, Alabama, and other states.

Bank OZK's commercial real estate lending operation has a national reach, financing large-scale development and construction projects across many US markets. This institutional lending activity is separate from its retail consumer banking and is primarily of interest to developers and commercial investors.

For businesses, Bank OZK provides commercial loans, commercial real estate financing, business deposit accounts, and treasury services. The bank is active in both small business banking and large commercial lending.

For home buyers, Bank OZK Mortgage offers conventional loan products. Personal deposits and consumer loans are available at branches.

Bank OZK's commercial real estate lending operation has developed a national reputation for financing large-scale construction and development projects. This part of the business is primarily of interest to commercial real estate developers and institutional investors rather than individual consumers. Retail customers generally interact with the bank through its southeastern branches.

Bank OZK is FDIC-insured and deposits are covered up to applicable limits. Rates, fees, and product availability vary by individual circumstances and location.

Quick info

Category

Bank

Trading names

Bank OZK

Parent company

Bank OZK (publicly traded)

Regulatory status

FDIC-insured.

Official websitehttps://www.ozk.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Checking and savings account questions
  • FDIC insurance and deposit protection
  • Complaints about fees or account closures
  • Wire transfers and account access issues
  • Understanding bank policies and terms

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address18000 Cantrell Road, Little Rock, AR 72223

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyBank OZK (publicly traded)

About this company

Main products and services

Commercial real estate loans; personal banking; business banking

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Bank OZK?

Start with Bank OZK's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Bank OZK regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Bank OZK's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Bank OZK has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Bank OZK issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Bank companies