Lender DetailsTruist Business Banking
Business Loans

Truist Business Banking

Also known as: Truist Business

Truist Business Banking is the small business and commercial lending division of Truist Bank, which was formed through the 2019 merger of SunTrust Banks and BB&T Corporation. Truist is one of the largest US banks and is headquartered in Charlotte, North Carolina, with a strong presence across the South and East Coast.

Truist Business Banking offers a full range of products for small business owners including business checking and savings accounts, business credit cards, term loans, lines of credit, SBA loans and equipment financing. Truist is an active SBA preferred lender and participates in SBA 7(a) and 504 loan programs.

SBA loans are partially government-guaranteed business loans offered through approved banks like Truist. The government backing allows the bank to offer longer repayment terms and often lower rates than fully conventional business loans for businesses that meet SBA eligibility requirements. SBA loans require more documentation and take longer to process.

Truist also offers conventional business term loans and revolving lines of credit for businesses that do not require the SBA process. Its equipment finance division, Truist Equipment Finance, provides leasing and lending products for businesses acquiring machinery or vehicles.

Truist has the largest branch footprint in the southeastern United States, covering states including Florida, Georgia, North Carolina, Virginia, Maryland and Texas among others. For small business owners in these regions, Truist may be a natural first stop for business banking.

As with any large bank, terms and eligibility requirements vary. Business owners should compare any Truist business loan offer against those from community banks, credit unions and SBA-preferred lenders in their area before committing.

Quick info

Category

Business Loans

Trading names

Truist Business

Parent company

Truist Financial Corporation

Regulatory status

FDIC-insured.

Official websitehttps://www.truist.com/small-business
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Verifying company legitimacy and licensing
  • Understanding products and services offered
  • Finding contact details for complaints
  • Checking regulatory status
  • Finding free help and consumer resources

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address214 North Tryon Street, Charlotte, NC 28202

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured.
Registration numberNot verified
Company statusActive
Parent companyTruist Financial Corporation

About this company

Main products and services

Business loans; SBA loans; business credit lines; commercial lending

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Truist Business Banking?

Start with Truist Business Banking's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Truist Business Banking regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Truist Business Banking's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Truist Business Banking has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Truist Business Banking issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Business Loans companies