Lender DetailsSynchrony HOME
Home Improvement Finance

Synchrony HOME

Also known as: Synchrony HOME; Synchrony Home Financing

Synchrony Financial offers home improvement financing through its Synchrony Home credit platform, which partners with home improvement retailers, contractors, and dealers to provide credit at the point of sale. This is a retail credit product rather than a traditional bank loan.

Synchrony Home financing is typically offered through participating home improvement stores and contractors when you are purchasing materials, services, or completing a home renovation project. Common categories include flooring, appliances, furniture, HVAC, roofing, and general home improvement work through merchant partners.

Synchrony Home frequently offers promotional financing such as deferred interest or reduced interest periods. Deferred interest promotions require close attention. They are not zero percent APR. During a deferred interest period, interest is accruing on your balance. If you pay off the entire balance before the promotional period ends, the accrued interest is waived. If any balance remains when the promotion expires, all the accumulated interest from the original purchase date is charged to your account at once. This is a significant financial risk if you carry a balance.

Some Synchrony Home promotions may offer a genuine reduced APR rather than deferred interest. Understanding exactly which type of promotion you are accepting is important before signing.

For any Synchrony Home financing offer, ask for the full written terms, including the type of promotion, the promotional period end date, the standard interest rate that applies after the promotion or on any remaining balance, any fees, and the total cost if paid over different time periods.

Compare Synchrony Home financing against other options such as a personal loan or home equity product. If you can pay off the balance within the promotional period with certainty, promotional financing can work well. If there is any uncertainty, a straightforward fixed-rate personal loan may be a safer choice.

Quick info

Category

Home Improvement Finance

Trading names

Synchrony HOME; Synchrony Home Financing

Parent company

Synchrony Financial

Regulatory status

FDIC-insured. Division of Synchrony Bank.

Official websitehttps://www.mysynchrony.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
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  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address777 Long Ridge Road, Stamford, CT 06902

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. Division of Synchrony Bank.
Registration numberNot verified
Company statusActive
Parent companySynchrony Financial

About this company

Main products and services

Home improvement financing; credit cards for home products

Additional notes

Deferred interest promotions may apply. Interest is retroactively charged if balance is not paid by end of promotional period.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Synchrony HOME?

Start with Synchrony HOME's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Synchrony HOME regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Synchrony HOME's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Synchrony HOME has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Synchrony HOME issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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