Lender DetailsStripe Capital
Business Loans

Stripe Capital

Also known as: Stripe Capital

Stripe Capital is a working capital financing product offered by Stripe, the widely used online payments technology company. Stripe Capital provides financing exclusively to businesses that process their payments through Stripe's platform.

Stripe Capital works differently from a traditional bank loan. Stripe reviews the payment processing history of your Stripe account and, if your business qualifies, may offer you an advance of working capital. There is no formal loan application in the traditional sense. Instead, eligible Stripe users may see a pre-approved offer directly in their Stripe dashboard based on Stripe's assessment of their payment volume and business health.

Repayment is automatic and tied directly to your Stripe sales. A fixed percentage of each payment you process through Stripe is automatically applied to repaying the advance until the advance plus a flat fee is fully repaid. On days with higher sales volume, more is repaid. On slower days, less is deducted. There is no fixed monthly repayment schedule.

Stripe Capital charges a fixed fee rather than an interest rate. To understand the true cost of the financing, business owners should calculate what the fixed fee represents as an effective annual rate and compare this against other financing options including bank loans and credit union products.

Stripe Capital is only available to businesses that already use Stripe to process payments. If your business does not use Stripe, this product is not accessible to you.

This type of platform-embedded financing can be convenient for Stripe users because the process is simple and requires no external application. However, it is most cost-effective when used for short-term working capital needs. Always compare the cost against alternatives before accepting.

Quick info

Category

Business Loans

Trading names

Stripe Capital

Parent company

Stripe, Inc.

Regulatory status

Not verified

Official websitehttps://www.stripe.com/capital
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Why people search for this company

  • Verifying company legitimacy and licensing
  • Understanding products and services offered
  • Finding contact details for complaints
  • Checking regulatory status
  • Finding free help and consumer resources

Before you contact them

Have your account number or reference number ready.
Note the date and time of any previous contacts.
Write down what you want to achieve from the call or message.
Check their official website for a dedicated complaints or help page.
Know your rights: the CFPB provides free guidance at consumerfinance.gov.
Keep a record of everything in writing where possible.
Do not share your full Social Security number unless you are certain who you are speaking to.
If it is a debt contact, do not make any payment until the debt has been validated in writing.

Questions to ask

  1. What is your complaints process?
  2. How long does a complaint typically take to resolve?
  3. What regulatory body oversees your business?
  4. How do I request copies of all documents relating to my account?
  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — free

Contact details

PhoneNot verified
EmailNot verified
Registered address510 Townsend Street, San Francisco, CA 94103

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyStripe, Inc.

About this company

Main products and services

Merchant cash advances and loans for Stripe users

Additional notes

Available to qualifying Stripe users only. Revenue-based repayment means costs vary. Compare effective rates against other financing options.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Stripe Capital?

Start with Stripe Capital's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Stripe Capital regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Stripe Capital's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Stripe Capital has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Stripe Capital issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

Free — no payment details needed.

Other Business Loans companies