Lender DetailsShopify Capital
Business Loans

Shopify Capital

Also known as: Shopify Capital

Shopify Capital is a working capital financing product offered by Shopify, the popular ecommerce platform. Shopify Capital provides funding exclusively to merchants that sell through Shopify, and uses the merchant's sales history on the platform to determine eligibility and offer amounts.

Shopify Capital offers two main products: merchant cash advances and business loans. A merchant cash advance provides an upfront lump sum in exchange for a fixed fee, with repayment taken as a daily percentage of Shopify sales until the total repayment amount is reached. A Shopify Capital business loan works similarly but with a fixed repayment period. Both products are repaid automatically from daily sales processed through Shopify.

Because repayment is tied to sales rather than a fixed monthly schedule, Shopify Capital can be easier to manage during slow periods. When sales are low, less is automatically repaid. When sales are strong, more is applied to the balance.

Shopify Capital only requires an active Shopify account with a qualifying sales history. There is no traditional loan application. Eligible merchants may receive an offer directly in their Shopify admin.

As with all platform-based merchant financing, the cost of Shopify Capital is expressed as a fixed fee rather than an annual interest rate. Business owners should calculate the full cost and compare it against alternatives such as bank loans, credit union lines of credit and SBA loan programs.

Shopify Capital is not available to businesses that do not sell through Shopify. It is designed to be a convenient financing option for Shopify merchants who need working capital for inventory, marketing or other business expenses. Always compare the full cost before accepting an offer.

Quick info

Category

Business Loans

Trading names

Shopify Capital

Parent company

Shopify Inc.

Regulatory status

Not verified

Official websitehttps://www.shopify.com/capital
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Questions to ask

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  2. How long does a complaint typically take to resolve?
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Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address151 O'Connor Street, Ottawa, ON K2P 2L8, Canada (US operations)

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusNot verified
Registration numberNot verified
Company statusActive
Parent companyShopify Inc.

About this company

Main products and services

Merchant cash advances and revenue-based loans for Shopify merchants

Additional notes

Available to qualifying Shopify merchants only. Revenue-based repayment. Compare effective costs against other financing.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about Shopify Capital?

Start with Shopify Capital's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is Shopify Capital regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find Shopify Capital's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think Shopify Capital has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a Shopify Capital issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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