Lender DetailsEnerBank USA
Home Improvement Finance

EnerBank USA

Also known as: EnerBank USA; EnerBank

EnerBank USA is a specialty bank focused on providing loans for home improvement projects. It works through a network of home improvement contractors and dealers who offer EnerBank financing to their customers at the time of a project sale. EnerBank is now part of Regions Bank following an acquisition.

EnerBank is commonly used for projects like HVAC replacement, roofing, windows, siding, kitchen and bath remodeling, and other significant home improvements. The financing is typically presented to you by a participating contractor rather than accessed through a bank branch or website independently.

EnerBank has historically offered a range of loan products including same-as-cash and deferred interest options alongside standard installment loans. Deferred interest products look attractive because they allow you to delay paying interest, but if you do not pay off the entire balance before the promotional period ends, all the accumulated interest is charged back to your account from the original transaction date. This is different from a true zero percent APR loan. If a promotional deferred interest product is offered, you need to understand precisely when the promotional period ends and whether you can pay the full balance by that date.

Standard fixed-rate installment loans offered through EnerBank are more straightforward, with a predictable monthly payment and clear total cost.

Before accepting EnerBank financing through a contractor, request the full written loan terms, including the interest rate, any promotional period details, fees, total repayment cost, and prepayment options. Compare the offer against other financing sources such as a personal loan, a home equity line of credit, or credit cards with genuine zero percent APR promotional offers.

Quick info

Category

Home Improvement Finance

Trading names

EnerBank USA; EnerBank

Parent company

Regions Financial Corporation (acquired 2021)

Regulatory status

FDIC-insured. Now part of Regions Bank.

Official websitehttps://www.enerbank.com
Date checked

2026-06-06

General reference only. Information on this page is for general reference and should be verified directly with the company, via NMLS Consumer Access, or the CFPB before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Questions to ask

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  2. How long does a complaint typically take to resolve?
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  5. Is there an ombudsman or external dispute resolution service I can use?

Useful official links

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Contact details

PhoneNot verified
EmailNot verified
Registered address1245 Brickyard Road, Salt Lake City, UT 84106

Regulatory and company information

Regulatory referenceNot verified
Regulatory statusFDIC-insured. Now part of Regions Bank.
Registration numberNot verified
Company statusActive
Parent companyRegions Financial Corporation (acquired 2021)

About this company

Main products and services

Home improvement loans through contractor networks

Additional notes

Now a division of Regions Bank. Promotional term loan options available. Carefully compare total costs with other financing.

Customer reviews and public sentiment

Review scores are third-party public indicators only. They are not a recommendation or endorsement by Ask Fin and are not a measure of product suitability for your circumstances.

No review data available for this company.

Sources and verification

Source URLs

Date checked

2026-06-06

Frequently asked questions

How do I make a complaint about EnerBank USA?

Start with EnerBank USA's internal complaints process. If unresolved, you can submit a complaint to the CFPB at consumerfinance.gov/complaint. Depending on the type of company, your state attorney general or banking regulator may also be relevant.

Is EnerBank USA regulated in the US?

Use the NMLS Consumer Access tool at nmlsconsumeraccess.org to check licensing. For banks, check the FDIC BankFind Suite. For credit unions, check the NCUA Credit Union Locator. Ask Fin includes regulatory reference numbers where publicly available.

How do I find EnerBank USA's official contact details?

Always use the contact details on the company's official website. Do not use numbers or emails received in unsolicited calls or messages. Verify the website by checking the NMLS or FDIC/NCUA databases if in doubt.

What should I do if I think EnerBank USA has treated me unfairly?

Document everything in writing. Contact the company's complaints team first. If not resolved, submit a complaint to the CFPB or your state attorney general. The NFCC (1-800-388-2227) can provide free guidance for debt-related issues.

Where can I get free help with a EnerBank USA issue?

Contact the CFPB (consumerfinance.gov), call 211 for local resources, or contact the NFCC (nfcc.org or 1-800-388-2227) for debt and budget help. For legal issues, Legal Services Corporation (lsc.gov) provides free legal aid.

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings and building better money habits. General guidance only — not regulated financial advice.

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